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Internal Sales & Technical Support Advisor

We have a vacancy within the Technical & Quality Department based at our Staveley site. 

Working hours will be Monday-Thursday 8.30am -5.15pm and Friday 8.30am-4.15pm with a 45 minute unpaid lunch break.

Reporting to the Commercial Manager, the main duties and responsibilities will include:

  • Work alongside Business Development Managers to assist with identifying needs of the end users, contractors and merchants in order to fulfil customer requirements.
  • Liaising with merchants, end users, architects and colleagues to produce accurate plumbing & drainage quotations.
  • Provide customers with up to date information, advice on best practice and offer technical expertise on a range of products, installation and regulatory information.
  • Liaising closely with end users, architects, colleagues and merchants to specify, size and design attenuation tanks and source any required ancillary products.
  • Answering technical enquiries and questions.
  • Managing and resolving customer complaints in a timely manner.
  • Assisting with technical and quality tasks when required.

The ability to work as part of a team, efficiently to set deadlines is essential. A high standard of literacy, numeracy and IT skills are vital. Previous experience in a technical department would be advantageous. 

Brett Martin is an equal opportunities employer.

If you require further information about this role, please contact HR on 01246 280000 or email staveleyhr@brettmartin.com

To apply for this position, please upload your CV by clicking below.

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