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Internal Sales & Technical Support Advisor

We have a vacancy within the Technical & Quality Department based at our Staveley site. 

Working hours will be Monday-Thursday 8.30am -5.15pm and Friday 8.30am-4.15pm with a 45 minute unpaid lunch break.

Reporting to the Commercial Manager, the main duties and responsibilities will include:

  • Work alongside Business Development Managers to assist with identifying needs of the end users, contractors and merchants in order to fulfil customer requirements.
  • Liaising with merchants, end users, architects and colleagues to produce accurate plumbing & drainage quotations.
  • Provide customers with up to date information, advice on best practice and offer technical expertise on a range of products, installation and regulatory information.
  • Liaising closely with end users, architects, colleagues and merchants to specify, size and design attenuation tanks and source any required ancillary products.
  • Answering technical enquiries and questions.
  • Managing and resolving customer complaints in a timely manner.
  • Assisting with technical and quality tasks when required.

The ability to work as part of a team, efficiently to set deadlines is essential. A high standard of literacy, numeracy and IT skills are vital. Previous experience in a technical department would be advantageous. 

Brett Martin is an equal opportunities employer.

If you require further information about this role, please contact HR on 01246 280000 or email

To apply for this position, please upload your CV by clicking below.

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