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Commercial Services Manager 

Location: Mallusk

Brett Martin is a privately owned business exporting its specialist products to the global market. This company’s commitment to an ongoing programme of investment in the latest manufacturing technology, innovation and product development has ensured that its products consistently remain at the forefront of its chosen markets.


The Role

  • Manage and motivate the commercial service department including the customer service, production planning and logistics teams
  • Lead the development of processes and procedures within the department and continually review effectiveness of these and implement changes to enhance customer satisfaction
  • Participate in supplier negotiation including identifying and engaging with new suppliers/hauliers were appropriate
  • Prepare and present annual departmental objectives, budgets, scorecards and improvement strategies
  • Manage the business stock and forecasting requirements in conjunction with the Plastic Sheets manufacturing management team to balance inventory control with production efficiencies
  • Manage the logistics team to maximise payload and on time delivery of finished products
  • Report weekly at board level on sales, stocks, shipping and production attainment levels
  • Working alongside our quality assurance department to deliver on the processes within our quality management system and ensure that we are always striving to create an optimal customer experience
  • Collate, verify and analyse data, through our ERP system and improve our reporting using PowerBi


Candidate Profile

Essential Criteria

  • Have a third level qualification in business/management or related subject
  • Have a demonstrable track record of successfully performing a similar commercial services management role, preferably in a manufacturing environment
  • Manage a team of up to 30 people in an office based working environment
  • Manage relations with suppliers and transport/logistics partners
  • Have experience of staff management, appraisal and development of team members and achieving departmental and business objectives
  • Demonstrate sound commercial acumen alongside control and delivery or improvements in commercial KPIs
  • Have experience of effectively using ERM/CRM systems on sales and logistics environment
  • Have excellent communication, interpersonal and reporting skills
  • Have excellent analytical, problem solving and decision making skills
  • Have strong people management skills in leading, managing and motivating teams to achieve challenging targets


Reply instructions:

If you are interested in this role and feel you have the required experience and necessary attributes, then please send your CV the Brett Martin HR Department or email 


Closing date for receipt of applications is Friday 30th July 2021.


Brett Martin has always been committed to the principles of Fair Employment and Equal Opportunity. Applications are welcomed from all sections of the community.